1. Introduction

Boards and Baskets is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect

We may collect the following personal data when you use our services or website:
- Name
- Contact information (email address, phone number, postal address)
- Event details (date, location, guest numbers)
- Special requests or dietary requirements
- Payment information (processed securely via third-party platforms)
- Website usage data (via cookies and analytics tools)

3. How We Use Your Data

We use your data to:
- Manage bookings and communicate with you
- Provide customised services and support
- Process payments and issue invoices
- Send service updates and booking confirmations
- Improve our website and customer experience

4. Legal Basis for Processing

We only process your personal data where we have a legal basis to do so, such as:
- Consent (when you submit an enquiry or sign up for updates)
- Contract (to fulfil your booking)
- Legal obligation (e.g., for financial records)
- Legitimate interests (to manage and grow our business)

5. Sharing Your Data

We do not sell your data. We may share your data with trusted service providers (e.g., payment processors, delivery partners) only where necessary to fulfil your booking. All third parties are required to handle your data in compliance with data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access.

7. Data Retention

We retain personal data only for as long as necessary to provide services and meet legal obligations (e.g., tax and accounting regulations).

8. Your Rights

Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request erasure of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)

9. Contact Us

If you have any questions or concerns about your data or this policy, please contact us at enquiries@boardsandbaskets.co.uk